How to Change or Reset Your Teradata password

Instructions for Mac user:

To change your password while in a Teradata office or connected remotely via VPN (Junos Pulse or F5 Edge):

  1. From the Apple menu, choose System Preferences
  2. Click the Users & Groups icon in the System Preferences window

  3. Select your user name from the list of users

  4. Click the Change Password button

  5. Follow the instructions on-screen to change your password

  6. To verify that your password has been changed and synced, click the padlock icon in the lower left corner of Users & Groups to be prompted for your password. Verify that your new password works successfully.

  7. Restart your Mac

  8. Update your mail client or Wi-Fi password when requested (message will pop up)


Instructions for Windows user :

To change your password while in a Teradata office or connected remotely via VPN (Junos Pulse or F5 Edge):

  1. Simultaneously press the Ctrl-Alt-Delete keys
  2. Click the 'Change a password...' button
  3. Follow the instructions on-screen to change your password




Instructions for user who never log on with a Teradata owned computer:

  1. Click on Password Management.
  2. Follow the instructions on-screen to change your password


IMPORTANT NOTES:

The above process will change your Windows password AND ALL passwords for applications registered in Password Manager.

You must manually change passwords stored for applications on Smartphones, tablet computers or Apple Mac devices such as your email profile to match your Teradata password or you will be locked out of all systems.

For more information, contact the Helpdesk or review the information at: Password Management Instructions